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Published January 11, 2013

3️⃣
Service Now Tips (old version)
to streamline your ticket-tracking life

So many tricks! Have moved

This article was completely rewritten and updated, please see these three new articles:

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Hi, I'm Casey!

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You might know me from my: talks at tech conferences, or book Debugging Your Brain, or blog posts, or co-hosting the Greater Than Code podcast, or blowing bubbles.